How we work together.

Engagement

I take a single engagement at a time, by selection. Work begins once scope and terms are agreed in writing.

Scope

Each project is defined by a written scope, objectives, deliverables, and the outcome we optimise for. Anything beyond it is a separate conversation.

Fees

Quoted as a fixed engagement fee against scope, not by the hour. A deposit secures the dates; the balance follows agreed milestones.

Timeline & Revisions

Phases carry defined review points and a bounded set of revisions, enough to get it right, structured to keep momentum.

Ownership

On final payment, ownership of the delivered work transfers to you. I retain the right to show the work unless agreed otherwise.

Confidentiality

Unreleased work is held private. I am glad to work under your NDA, and discretion is part of the service.

Downpayment

Projects begin with a 50% downpayment. It confirms your place in the schedule and covers the opening phase. This payment is non-refundable: once research, planning, design, or development has begun, those hours cannot be recovered. Cancelling after kickoff does not entitle you to a refund.

Responsibilities & Deadlines

Timelines depend on both sides: you provide content, feedback, approvals, and access on time. If required materials or approvals are not received within 5 business days of the agreed date, the project is placed on hold and resumes only once everything is submitted. Resuming a paused project displaces others in the schedule, so a rescheduling fee applies and a new timeline is issued. If nothing is received within 30 days of the pause, the engagement is considered void, work completed to that point is retained, and no refund is issued, including the downpayment.

Final Payment & Delivery

The remaining 50% is due on completion, before the final deliverable is handed over or published. Access to the store, code, or assets is granted only once full payment is confirmed.

Scope Changes

Work is scoped and quoted against the brief agreed at kickoff. Anything outside that scope is treated as separate work and quoted accordingly. Out-of-scope work does not begin without written confirmation.

Revisions

Each project includes the number of revision rounds set out in your proposal. Revisions are submitted as a single consolidated list, not in stages. Additional rounds beyond those included are billed at the standard hourly rate of $75.